When the iPhone system encounters serious problems, the iPhone screen will turn black and cannot be turned on even by long pressing the power key. never mind. This article will introduce three methods to help you solve the problem of iPhone black screen crash.
Possible causes of iPhone black screen crash
Hardware damage: one possible reason for the black screen crash of iPhone device is hardware failure or damage, which may be caused by accidental drop or water ingress. Such events may have damaged your iPhone hardware, resulting in a black screen and crash.
Software problems: the iPhone black screen crash may be caused by a software problem. For example, a software crash may freeze and darken your iPhone screen. In addition, if you recently updated the system but failed to complete it, the IOS system may be damaged, resulting in a black screen problem.
If the black screen crash of your iPhone is the result of hardware damage, it is recommended that you take the phone to the apple store or an Apple Authorized Service Center for repair. However, if it is software related, the following three methods can help you solve the iPhone black screen crash problem.
Method 1: forced restart
If your iPhone is black and cannot be turned on, you can try forcibly restarting your phone.
IPhone 8 and later models: quickly press and release the volume up button, then quickly press and release the volume down button, and finally press and hold the sleep / wake button until iPhone restarts.
IPhone 7 / 7 plus: press and hold the sleep / wake + volume down key at the same time.
IPhone 6S and earlier: press and hold the sleep / wake + home key at the same time.
Method 2: use iTunes to restore factory settings
If forced restart doesn’t work, you can use iTunes to restore iPhone to factory settings. Please note that doing so will erase all data from your phone.
If you don’t mind data loss, follow these steps:
Step 1: open your desktop or laptop and check whether the latest version of iTunes has been installed (if not, please download iTunes and install it first; If you don’t have a computer to use, you can go to your local Apple store for help).
Step 2: start iTunes and connect the black iPhone to the computer. In some cases, iTunes will detect that your iPhone is in recovery mode and display the following window. If iTunes doesn’t recognize your iPhone, press and hold the power button + Home button on your phone until the following message pops up.
Step 3: click restore to restore iPhone to factory settings. When finished, your iPhone will restart automatically. If you have an iTunes backup, iTunes will prompt you to restore the backup to retrieve the data.
Method 3. Use third-party tools to fix the black screen crash of iPhone
When trying to repair the black screen with iTunes, some users will encounter new problems, such as iTunes can’t recognize your iPhone, iTunes error 4013, etc. If you encounter these problems, it is recommended that you use third-party tools, such as fengke IOS system repair tool. This is a professional repair tool that can easily solve many IOS system related problems, such as iPhone black screen crash, non-stop restart, stuck in recovery mode, update failure, etc.
Step 1: install fengke IOS system repair tool on your computer. After installation, start the program and click “standard mode”.
Step 2: connect the black iPhone to the computer. If the program cannot detect your device, follow the prompts on the screen to put iPhone into recovery mode or DFU mode.
Step 3: click “download” to download the latest Apple official firmware. After downloading, click “repair now”. Wait a few minutes and your iPhone will automatically restart and exit the black screen.