The interruption of IBM cloud service has led to the paralysis of global customer websites and the occurrence of major network failures in many places

Time:2021-5-2

The interruption of IBM cloud service has led to the paralysis of global customer websites and the occurrence of major network failures in many places

Technical editor: mango fruit
SegmentFault has he reported the official account number: SegmentFault

According to foreign media reports, yesterday afternoon Pacific time, IBM cloud broke down, causing many websites to lose response.

The IBM page is also inaccessible

IBM’s own status page is also hosted in   An internal server error occurred on IBM cloud. According to foreign media reports, as of 16:20 p.m. local time yesterday, the page has not yet been restored. The page shows:

Sorry, we have encountered an error here, our developers are trying to solve this problem. Try reloading the page or following these links back.

Hybrid cloud business department: problem reports have been received one after another and are under investigation

A few hours after the outage, IBM has not issued a statement on this matter, and its twitter account has no news updates, but downdetector shows that IBM cloud users began to report problems around 14:30 p.m.

IBM aspera, IBM’s hybrid cloud business unit, said yesterday at 15:06 p.m. local time that it had received service interruption alerts affecting all regions.

We have received an alert affecting service disruption: IBM AOC managed storage. Our engineers are currently investigating the incident and will provide updates as more information becomes available.

An hour later, IBM aspera again announced its progress and said it was continuing to investigate the matter.

Many websites around the world are affected and have major failures

According to aspera, AOC managed storage suffered a “Blackout” in Amsterdam, Dallas, Frankfurt, Melbourne and Toronto.

IBM cloud transfer clusters in Amsterdam, Chennai, Dallas, Frankfurt, Hong Kong, London, Melbourne, Mexico, Milan, Montreal, Oslo, San Jose, Sao Paulo, Seoul, Sydney, Tokyo, Toronto, Washington, D.C., Paris and Singapore are also listed as major failure areas.

IBM cloud service disruption is still under repair

The IBM aspera API service is reported as runnable. At the same time, IBM cloud customers said they had been told that the device could not be enabled for the time being.

“The problem has been identified and is being fixed,” autopilot, a maker of marketing automation software, wrote on its personal social networking site at 16:20 p.m. Pacific time yesterday

IBM cloud finally told users through Twitter that it knew about the reported failure and was investigating it.

At 18:30 p.m. Pacific time yesterday, IBM issued a statement saying, “the IBM cloud service outage reported earlier today is currently recovering, and we are committed to restoring all services as soon as possible.”

The interruption of IBM cloud service has led to the paralysis of global customer websites and the occurrence of major network failures in many places