Recently, many colleagues reported that there was still sound when the new HP laptop was inserted into the headset. I also personally tested that the problem did exist. Through Baidu query, the results were generally consistent. It is estimated that this is a common problem of HP (at least not just a case). It is estimated that most of the reasons are caused by driving problems. The solution and steps are as follows:
1. Unload the original drive. Right click my computer on the desktop (it is called this computer by default in the new version of the system) and click Properties – Device Manager (win10 system can be found in the relevant settings on the right side of the properties interface)
(uninstall all devices under audio input and output devices)
2. Reinstall the driver with the troubleshooting provided by the system. Click the sound icon in the lower right corner of the screen, then click the sound problem troubleshooter, and then Wait for the result quietly after the difficulty. You can need a restart
(it’s recommended to plug in the headphones before that. I’m not professional. I don’t know if it’s useful. I plugged it in when I got it.)
After the installation, I found that there were several more devices. The ones underlined in the figure below were not before
So far, the problem has been solved. I hope it will help you!!!