A bank is paralyzed and missing data for 6 hours, which can only be manually supplemented


A bank’s storage was paralyzed and lost data for 6 hours, so it can only be supplemented manually: due to the firmware program defect of the optical fiber bridge triggered by the capacity expansion operation, a large number of disks failed in a short time

Transferred from @ cloud bar

The failure of the storage equipment in the production center of a domestic bank led to the long-term interruption of multiple systems, including the core business system, and the business of counters and electronic channels were greatly affected.

A bank is paralyzed and missing data for 6 hours, which can only be manually supplemented

The storage equipment of the bank’s production center (a foreign brand) triggered the firmware program defect of the optical fiber bridge due to the capacity expansion operation, resulting in a large number of disk failures in a short time, two mutually backed up controllers worked disorderly at the same time, the data could not be read and written, and the core, counter and other systems stopped running. The storage device also carries the data of dozens of information systems in the bank’s virtualization platform. Resulting in the loss of business for more than 6 hours. The bank did not establish a local disaster recovery center, the remote disaster recovery center only realized data level disaster recovery but not application level disaster recovery, and the remote copy of local backup data was only stored in the remote place, which also had a large gap with the production system data, and did not have the basic software and hardware environment required by the business, resulting in core, counter The disaster recovery capability of important information such as electronic channels is seriously insufficient. Because the faulty storage equipment could not be completely repaired, the bank urgently allocated server and storage resources, built a local production system, imported backup data, and gradually recovered the missing business data through manual supplementary recording, so as to restore business operations. Timely and effective disaster management and control of the digital world is very important to maintain the normal operation of the real world. In the era of digital economy, the importance of data to enterprises and society is self-evident. Now “data protection” as an industry has aroused widespread debate in the industry. An era of strengthening data disaster recovery and backup is imminent. Recalling the changes of production factors in the historical process, from land and labor in the era of agricultural economy to capital and technology after the industrial revolution, and then to the era of digital economy,As a new engine of economic development, data firmly grasp the core of the spirit of the times and become the most important strategic resource and new factor of production。 Today, the era of data savage growth is no longer, the demand for disaster recovery has become the just need of enterprises, and the data protection market has become the main battlefield coveted by the world’s mainstream storage manufacturers and data protection manufacturers.It can be said that this is not only the era of data, but also a new era of data protection industry.

Moving forward in frailty and tenacity, data “carrying the boat” also “overturning the boat”

Data is not everything, but everything is becoming data. It is becoming our “first-hand information” to understand the world. In the information age, data stored in various media is the foundation for the survival of society and enterprises.Human operation errors, equipment system failures, virus attacks, natural disasters and other accidents occur frequently, and unpredictable risks make the survival of data vulnerable.Not long ago, the computer room of OVH, Europe’s largest cloud service company, was on fire in France, a data center was completely burned down, millions of websites were paralyzed, and some customer data was completely lost and unrecoverable; Last year, the Tokyo Stock Exchange failed to switch smoothly and shut down for one day after the system failure, resulting in incalculable economic losses; A few years ago, a cloud service provider still remembered the accident that all enterprise user platform level data was lost because of the underlying disk silence error and non-standard data migration operation; In the financial industry that regards data as life, the loss of data center downtime per hour is as high as $6.48 million. Not only the disaster of data center equipment, an average blackmail software attack can cause 18 days of downtime, while the number of blackmail software attacks increased by more than 150% year-on-year in 2020, and the total ransom payment caused by the event increased by 311%, resulting in an additional payment of US $350 million ransom; A while ago, the Old Summer Palace released 365 old photos, arousing many people’s imagination of the once brilliant garden of ten thousand gardens. Also suffering from the same fate are the Alexandria library, the world’s largest library, which was robbed and burned, and the architectural treasure Notre Dame de Paris swallowed by the fire… If the data is lost, civilization will become the imagination of mankind.

A bank is paralyzed and missing data for 6 hours, which can only be manually supplemented

As more and more high-value data are generated in all walks of life, businesses can’t wait or stop for a moment, and data can’t be lost at all. If we do not pay attention to building a defense line for data, no enterprise can survive. In the face of immeasurable economic losses and social impact, it is essential to do a good job in the design of a complete disaster recovery scheme. “No disaster recovery and no data” should become the consensus of enterprises, rather than a tentative knock in the future.

All the way, the “redefined era” of data protection

“Data protection” has been an industry in recent decades. From the thinking and protection of human rights and personal information during World War II. In the early stage, data protection was more focused on Internet personal privacy, trade secrets and national security. With the digital industrialization, it became popular,Talking about data protection now is more enterprise level data protection, which puts forward high requirements for business continuity, data reliability, compliance and no loss. It is not a concept with the traditional “personal data” protection. Enterprise level data protection includes three sub solutions: disaster recovery, backup and archiving,The problems faced by enterprises are solved from the following three perspectives: first, business continuity. In case of disasters, the information system can maintain normal operation and help enterprises achieve the goal of business continuity; The second is data recoverability to prevent data loss caused by system operation error or failure; The third is compliance. For example, laws and regulations require that production data be kept for more than ten years.Preventing data from “streaking” and ensuring legal compliance are the most basic requirements of the enterprise business system.However, at the same time, the data protection industry has also ushered in many new challenges in the era of digital economy. New technologies and applications have developed rapidly, more and more real-time services, high backup complexity and long recovery time need to be solved urgently; At the same time, we also need to increase innovation in business and mine the value of data. At the same time, it can be seen from a series of control guidelines for commercial bank information systems and data centers issued by the industry regulators that they also put forward clear requirements for business continuity and disaster recovery standards and specifications of core systems. These challenges also bring new opportunities to the data protection industry.

A bank is paralyzed and missing data for 6 hours, which can only be manually supplemented

The domestic big data wave not only makes the market see the value of data, but also excavates the vast market with unlimited potential of data protection industry. The production system moves from bare metal to container and cloud,Data protection moves from traditional disaster recovery to realization of data value, and then to medium from cold to temperature to heat. Data protection is no longer limited to the protection of core scene data. “Full disaster recovery of hot data, hot backup of warm data and warm archiving of cold data” has opened a new era of ecological escort for the whole scene data protection industry!

“Debut is the peak”, the golden age of data protection industry

From the perspective of the overall market, at present, the data protection industry is mature, and the high-value industry brings high income and large space. For example, the leading manufacturers EMC and Veritas can earn more than US $2 billion in data protection market every year, and the data protection revenue of mainstream manufacturers can maintain stable growth.It is predicted that by 2025, the overall participating space of global data protection will exceed US $11 billion, and the backup field is predicted to increase by nearly 20% compared with 2020.At the same time, the storage expansion boundary can not be ignored. The scale of backup and archiving scene data is 1 ~ 2 times that of the production scene data of the current network, and the market space is huge. For industries with great potential and promising future, they will naturally receive high attention and optimism from capital, and will not be stingy in investment. According to the statistical results of CrunchBase Top50,The capital market’s investment in disaster recovery and data management accounts for 62% of the overall storage market, surpassing the main memory, flash memory and file storage markets. Gartner also divides data protection into a mature independent industry. Not only the traditional storage manufacturers and data protection manufacturers among the top manufacturers have been rooted for more than ten years, but also the rising stars have pursued all the way to create a prosperous golden period for the data protection industry.All manufacturers are making continuous efforts, hoping to shine in this promising industry and lead the market. Veritas, which remains in the leader quadrant, supports KVM and openstack backup and introduces hardware devices for Robo scenarios; Support blackmail software detection and recovery; Cloud classification; Improve support for VMware and Hyper-V virtual machine environments; Acquisition of aptare for monitoring and analyzing virtual machines, storage and backup environments; Dell in the same quadrant will integrate existing software and launch data protection suite suite in 2019; Launch powerprotect DP series all-in-one machine; Release new versions of networker, Avamar, powerprotect data manager. What are rubrik’s preparations for jumping from the visionary to the leader quadrant? In 2019, it will enhance the IAAs and SaaS data protection capabilities of the public cloud; Support VMware CDP; Support data classification on azure; Launch sonar for data recovery, data classification and reporting.It can be seen that it manufacturers with goals and pursuits are cultivating and rooting the data protection market as a promising industrial base in the future. And they are also competing for heights in this dynamic market through continuous technological evolution and actively launching new products.

A bank is paralyzed and missing data for 6 hours, which can only be manually supplemented

National policies and industry standards are also contributing to the good development of this industry. The basic industrial policies are clear, and isobao 2.0 puts forward clear requirements for local backup, remote scheduled / real-time backup, business high availability, etc. At the same time, in terms of archiving, there are requirements for long-term and even permanent preservation of financial transaction data, medical image data, enterprise file data and media data.At present, according to the market data, only 15% of the data in the financial field have established a perfect disaster recovery system, while only 10% of the government industry. With the gradual improvement and implementation of industrial policies, we can expect unlimited incremental space in the future.


Everything is digitized, and the protection of data provides a new perspective to re-examine industrial development. In the business era, individuals, enterprises and countries are eager to create high value and draw a promising future.Entering the intelligent era, the future without data is unimaginable, and there is no future without full investment in data protection.

Complete disaster recovery architecture design, appropriate solution implementation and strict process specification implementation are the basis for ensuring business continuity in all walks of life. At the same time, they are also the needs of society and the requirements of policies and regulations. “No disaster recovery, no data”. With the increasing attention paid to data disaster recovery by enterprise customers, it manufacturers, third-party institutions, countries and standards organizations, It is conceivable that the development space of the promising data protection industry is far beyond what we think.

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